COVID-19 (Coronavirus): Our Response and Updates View Information

Our COVID-19 Response

We know you are concerned about the spread of COVID-19 and how it may impact us here in our communities. Ensuring our Team Members are safe, and our Residents are well cared for in a safe and healthy environment is our greatest concern and remains our top priority as this disease progresses.

View Latest Updates

How We're Meeting the Challenge Head On

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    Latest Update - September 18th, 2020

    We remain COVID-19 free at all IntegraCare communities. We're also sharing details about opening our salon services and dining. Read On...

  • IntegraCare sends Gifts to 349 Children of ‘Hero’ Team Members

    “We want the kids to understand how much their parent not only means to us, but also how much they mean to our Residents. This is a thank you to them for their understanding of Mom or Dad having to work extra to support their respective teams and residents.” Learn More

  • Spirits and Engagement Up at IntegraCare Senior Living Communities

    IntegraCare has had a 96% Team Member retention rate since March 31st, shortly after COVID-related restrictions began. This high level of retention compared to industry standards results in more consistent safety protocols and reduces the risk for both residents and team members. Read More

  • Virtual Hugs Bring Smiles

    Keeping Residents Connected with their families remains a priority. That's why we launched our Virtual Hugs portal, where friends and family can send in messages, photos and short videos that will be delivered by our team to their loved one. Send a Virtual Hug

  • Senior Living: Safer Than Home Alone

    During this COVID-19 crisis, we’re all worried about the safety of our loved ones. You’ll feel better knowing your loved one will be safer with us than if they were at home.

  • Conversation Stations Give Families a New Way to Visit Safely

    IntegraCare's senior living communities are taking steps to bring back the traditional visits between residents and family members while continuing to follow recommendations by the CDC and state and local government. Read More

COVID-19 Safety Measures

We’re proactively implementing safety protocols to keep our communities safe for residents, employees, and family members.

  • All IntegraCare communities follow all CDC, federal, state and local guidelines regarding the COVID-19 pandemic.
  • Prior to moving in, all new Residents are requested to Quarantine at home, and are tested for Covid-19. Only those testing negative for the disease may move into our communities.
  • New Residents moving in are first welcomed into our 'Just In Case Neighborhood' for a period of about 14-days. During this time a second Covid-19 test is conducted. Once a second negative test result is achieved, the new Resident then can move to their selected apartment.
  • Our 'Just In Case Neighborhoods' are isolated from the rest of the community, and Team Members who serve there do not cross into other parts of the building to reduce the risk of exposure.
  • Our Communities launder all Team Member uniforms to ensure any possible contagions are fully neutralized, and to reduce the risk of exposure to our Team Members' families at home.
  • Team members utilize a designated Isolation Changing Area to limit exposure when changing into and out of work uniforms before and after their shifts.
  • Our Communities' team members use Personal Protective Equipment (PPE), including gowns, gloves, masks and shields to ensure the safety of both Residents and Team Members.
  • We continue to follow basic procedures such as frequent hand-washing, the regular use of hand sanitizers, and methodical disinfecting of frequently touched surfaces.
  • Our current visitation restrictions eliminate exposure from visitors to our Residents and Team Members.
  • Team Members are monitored for signs of illness, including temperature checks. If signs of illness are present, they are required to quarantine at home and a test is conducted.
  • Our Communities utilize COVID-19 testing to actively monitor Team Members and Residents.
  • Our Communities have Post Positive Protocols in place to handle any positive test results.
  • Geo-fencing technology is used to help identify and avoid potential risks.
  • Family members are encouraged to interact with their loved ones by using video chat, calling, texting, using social media or our Conversation Station.
  • Regular communication between our Executive Operations Officers, Team Members, and Families is in place to address concerns and identify ways we can continue to improve.

Family Member Testimonial

What great results from all of your safety measures! Thank you for protecting my Mom so well.

Hunters Woods at Trails Edge

Amy Dagnall

Latest COVID-19 Updates

IntegraCare continues to monitor the changing circumstances of COVID-19 (novel coronavirus). Here’s the latest information on our efforts to combat this disease.

IntegraCare Heroes Shine During COVID-19

We are blessed to have a thorough Team of dedicated people serving our residents every day.  Here are some of their stories.

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    We Are Family

    Shirley Copper, 63, is a resident wellness associate at Candle Light Cove, an Assisted Living and Memory Care community in Maryland. She's served her residents for over 15 years. Here's here experience caring during covid. Full Story on GoodHousekeeping.com

  • Thank You To Our Heroes

    Our Mission has always begun with our Team, and our successes thus far are because of all they have achieved in these long weeks. For that, we are forever grateful. Our Mission